SHIPPING & RETURNS

At Stylecase, every order is prepared with care. Please review our shipping and replacement policy before placing your order.

Shipping Policy

Shipping Across India
We deliver Stylecase products to serviceable locations across India, with free shipping on all orders.

Processing Time
Please allow 2–3 working days for order preparation and dispatch. Orders are processed on working days, excluding Sundays and public holidays.

Delivery Time
Once dispatched, orders generally take 4–5 working days to arrive, depending on your location and courier service. Delivery timelines are estimates and may vary.

Order Tracking
Once your order is dispatched, tracking details will be sent to your registered email address and phone number.

Delivery Attempts & RTO Orders
Please ensure your shipping address and contact details are correct and that someone is available to receive the parcel. If a shipment is returned to us after unsuccessful delivery attempts (RTO), refunds will not be issued for the returned order. You may contact us to arrange reshipping with a valid address and contact number. Additional shipping charges may apply where applicable.

Returns & Replacements

As our phone cases are prepared to order, we do not accept returns or exchanges for change of mind, dislike of the design, or incorrect phone-model selection.

We offer a replacement for eligible cases that arrive:

• Damaged or broken
• Defective or not functioning as intended
• Misprinted or significantly different from the design ordered
• Incorrectly supplied or missing required parts

All replacement requests are subject to verification.

How to Request a Replacement

To help us resolve your issue:

1. Contact us within 24 hours of delivery at stylecase.in21@gmail.com
2. Include your order number and clear photos of the issue.
3. Provide a clear, continuous unboxing video showing the parcel and the issue with the product.
4. Wait for our team to review and confirm whether the request qualifies for a replacement.

Requests without the required evidence may not be approved.

Once approved, we will share the next steps. Eligible replacements will be arranged at no additional product cost, subject to verification and the applicable policy.

Refund Policy

Stylecase primarily resolves eligible product issues through replacement. Refunds are not available for change of mind, incorrect phone-model selection, or unsuccessful delivery caused by incorrect details or failure to receive the parcel.

If we confirm that an order was incorrectly supplied and a replacement is not reasonably possible, we will contact you to discuss an appropriate resolution. Any approved refund will be processed to the original payment method, where possible, within the communicated timeframe.

Product Colours & Appearance

Product images are provided to help you understand each design. Actual colours may vary slightly depending on your screen brightness, display settings, and device.

Minor colour differences that result from display variations do not automatically qualify for a replacement.

For shipping, delivery, or replacement questions, contact:

Email: stylecase.in21@gmail.com

Please include your order number so we can assist you more efficiently.

Thank you for choosing Stylecase. ❤️